Firstly what is job empowerment? Job empowerment is simply the amount or level of ‘authority’ the member of staff has, these vary from, managerial to shop assistant. Have you ever gone into a shop only to find it takes 2 or more ‘managers’ to get your refund on your faulty item? Yes we all have. This problem been name the “go fetch” diseased and we’ve all been hit by it. The problem is businesses are just not as trusting as they once were and fear that by giving their workers some type of power there going to create power mad employees. To be frank all there doing is lowering the job satisfaction and makes the worker feel devalued, it also waste the time of the shop assistant and anyone else that person might have to fetch in order to do what the customer needs. My message is simple: Give your employees some power and lessen your labour turn over.
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