Yep, just read it in the blogosphere that blockbuster{ one of largest provider of movie/game/ rentals} is going out of business, as it suffered a hefty loss of $35 million in the last quarter. The company has decided to close its 529 stores, and leave the game. On contrary, netflix has taken the sector in which they provide very competitive prices, and NO LATE FEES. Blockbuster was notoriously known for its nasty hidden fees such as excessive late fess, and very unsatisfying customer service. Ouch. The company kept rebuilding itself, but netflix was just too far to even have a competition.

Businesses are ran by customers. Unsatisfied customers means no potential growth in the long term.

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